New Payment System is Available for Customers
The Commission has transitioned to the new payment portal. We want to let all our customers know that you will not be penalized if payment is not received by the 15th this month as we navigate through this process. If you were a previous online payment customer, you should be able to log in with your current credientials. Customers with emails on file, would have received an email with your new account number. Should you wish to not register, you can make a one-time payment using the new account number.
Our customer service team is available to assist with any questions or concerns. Your satisfaction is our top priority, and we are committed to making this process as smooth as possible. We appreciate everyone’s patience and understanding as we migrate to the new system. We are experiencing a high volume of calls at this time.
The Joint Municipal Water and Sewer Commission has 24 hour, 7 days a week, 365 days a year service for emergencies. For after hours and emergencies please call our Answering Service for immediate assistance at (803) 251-2834.
Regular hours of operation for customer service are as follows:
Monday through Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 12:00 PM
Main Number: (803) 359-8373