Payment Agreements
Can’t pay by the due date? You have the option of requesting a payment agreement once in a twelve (12) month period to help you avoid disconnection. The payment agreement requires that you pay 25% of the past due amount owing at the time the agreement is signed. The agreement must be signed on or before the 30th of the month. The balance of the past due amount will be due ten calendar days from the date the agreement is signed.
If payment isn’t made in ten calendar days, service will be disconnected for non-payment and a non-payment fee will be added to your account. The past due amount plus all fees must be paid in full to restore service.
Fill out the Past Due Balance Payment Agreement Request Form
Leak Adjustments
Have you had a leak? The Commission offers a minimal leak adjustment once in a twelve (12) month period. Leak adjustments must be submitted in writing along with a receipt of repair, after the leak has been repaired.
Fill out the Leak Adjustment Request Form and return to our office and a Customer Service Representative will contact you with your adjustment amount.
You may email the request to customerservice@lcjmwsc.com or by mail @ P.O. Box 2555, Lexington, SC, 29071.
Disputing Your Bill
If you think your bill is incorrect, contact the Customer Service Department at (803) 359-8373. This does not waive your responsibility for all payment terms.