Helpful Hints & Safety

First, make sure you are not using any water and all home appliances that use water are not running (i.e.: washing machine, ice maker, etc.). 

Locate your water meter near the street in your yard, and located in a black box with a lid. 

Watch the meter dials for 5 to 10 minutes.  Should any of the dials including the red triangle spin or move, then this may indicate that you have a leak.  No spinning or movement, no leak. 

Contact Customer Service at (803) 359-8373 if you would like for us to come out and check for a leak.

Remove the lid on the back of the tank.  Add 2-3 drops of food coloring into the back of the tank reservoir.  Do Not Flush. 

Allow to sit for 15-20 minutes.  If any color appears in the bowl you have a leak.

Don’t want to use food coloring?  Contact Customer Service at (803) 359-8373 and we can send you leak detection tablets.

Slow drips can turn into hundreds or even thousands of gallons of water wasted.  Depending on how slow or fast your leak is, this can make a big difference in your water bill.  When checking for leaks at your faucets, don’t forget the faucets outside your home.