All metered services will be read the first of every month. Bills are mailed the last day of the month and are due by the 15th of the following month. Failure to receive a bill does not relieve your responsibility to pay by the due date.
Current charges are due and payable as of the due date. All previous balances are due immediately, and subject to disconnection at any time.
Delinquent Bills
After the 15th of the month, the bill is delinquent and a penalty of 5% will be charged to your account. A late notice reminder will be sent with a due date of the 30th for all delinquent charges. Postmarks will not be honored.
Disconnection of Service
Any balance remaining on the account after the 30th is subject to disconnection of service without notice and a non-payment fee will be added. The past due balance and fees must be paid in full to restore service. New invoices do not extend the payment terms of previous balances.
Return Item Charges
A $30.00 return fee is charged to the account for each item returned by the bank for insufficient funds, etc. Once an item is returned, we will hold it for 2 business days. If payment of the returned item plus return charge is not paid in full within that time, service will be disconnected and a non-payment fee will be charged to the account. The returned item plus any additional fees must be paid in order to restore service.